Live Chat Hours
Mountain Standard Time (MST)
(GMT – 7:00)
Our helpdesk is available 24/7 for your convenience. In addition we also offer our live chat for those situations when a real-time conversation is preferred.
We’re happy to answer any sales-related questions in live chat, as well as basic technical support inquiries. Please note however that we are unable to make any account changes in live chat, nor can we accept or provide any sensitive information such as account passwords or credit card information. In these situations you will be directed to open a helpdesk ticket.
Our live chat service is not available on New Year’s Day, Independence Day, Thanksgiving Day and Christmas Day. If support is required on these days, please utilize our 24/7 helpdesk.
If you were redirected to this page when attempting to call us via Live Chat, this means that the chat service is unavailable. Please open a helpdesk ticket instead.